Support

If you require assistance please follow the procedure below. This will enable us to provide a first class technical support service to all of our customers.

1. FAQ:  Frequently Asked Questions.

2. Email:  support@bristol-link.co.uk

3. Telephone:  Due to the relatively low number of subscribers we provide services for (compared to the larger UK ISP's) we're able to provide a first class technical support service. However, we do ask you to contact us by email initially so we can provide a quicker service. You are of course welcome to phone us on 0117 950 5012 if you prefer.

Dial-up Connections

Dial-up connections to the Internet are provided on request. However, you can of course continue to use your current Internet Service Provider (ISP) to connect to the Internet. Thus benefiting from any un-metered or broadband services they may offer. Bristol Link is predominately a web hosting provider, we specialise in web site and email hosting.

IT Support

Although we are in the business of web hosting we also have extensive knowledge of a wide range of Internet and computer based services including but not limited to:

• Web site design
• Web site development
• Database development
• Ecommerce solutions and shopping carts
• Search engine optimisation and promotion
• Computer repairs and upgrades
• Computer networks
• Firewall installation
• Virus, Spyware and Malware removal

Should you require any of the above services please phone 0117 950 5012 to discuss your requirements. Bristol Link carries out computer repairs, upgrades and networks installations within a 40 mile radius of Bristol. Out side this radius we charge a fee for travelling expenses.

Contact Details

Sales enquiries:  sales@bristol-link.co.uk

Support enquiries:  support@bristol-link.co.uk

Telephone enquiries:

National        0117 950 5012
International  44 117 950 5012

Postal enquiries:

Bristol Link Web Hosting
16 Gleneagles Drive
Bristol
BS10 7PS.