How do I Configure my Email Account?

The following instructions are specific to Microsoft Outlook Express. However, you'll find the process of setting up your email account is very similar whichever email client your using.

1. Launch Outlook Express
2. Click on the 'Tools' option on the menu bar and then on 'Accounts'
3. Click on 'Add' and then 'Mail'
4. Enter your name as you wish it to appear on your emails and then click 'Next'
5. Enter your new email address and then click 'Next'
6. Select 'POP3' from the drop-down-menu and enter in the incoming mail field:

mail.your-domain-name.co.uk (of course your domain name might end with .com or something else)

7. In the outgoing mail field enter your Internet Service Providers SMTP setting. Look at your current email settings to find the SMTP setting or look on your ISP's web site.

8. In the 'Account name' field enter your full email address, and your 'Password' in the next field, and then click 'Next'

9. On the following screen click 'Finish'
10. You will now see your new email account in the list
11. Click on your new email account to highlight it, and then click on 'Properties'
12. On the 'General' tab enter the 'Reply address', which is usually the same as your email address. You may also enter your 'Organisation/business' name in the appropriate field.

13. Click on the 'Connection' tab and place a tick in the box next to 'Always connect to this account using', and then, using the drop-down-arrow, select your Internet Service Providers name from the drop-down-menu.

14. Click 'Ok' and then 'Close'

You are now ready to connect to the Internet and Send and Receive your email.

Do you provide Unlimited Email Accounts?

Yes - We provide customers with the ability to create an unlimited number of email accounts (pop3), forwarders and auto responders, as long as those accounts are not being resold or provided in conjunction with a free email service or any other service that would be considered unusual use. If you wish to set-up the aforementioned services you will require a Control Panel (Control Panel is an optional extra service). However, Bristol Link will create up to 3 email accounts, 3 forwarders and 3 auto responders on your behalf, free of charge. Send us your details via email.

Do you provide Email Forwarding and Auto Responders?

Yes - We provide customers with the ability to create an unlimited number of email accounts (pop3), forwarders and auto responders, as long as those accounts are not being resold or provided in conjunction with a free email service or any other service that would be considered unusual use. If you wish to set-up the aforementioned services you will require a Control Panel (Control Panel is an optional extra service). However, Bristol Link will create up to 3 email accounts, 3 forwarders and 3 auto responders on your behalf, free of charge. Send us your details via email.

Do you provide Web Based Email?

Yes - Web Mail allows you to send and receive email, anywhere in the world, through a web browser, simply by entering your email address and its password. Webmail is very useful if you're on holiday or at a business meeting.

To access your Webmail control panel visit:

http://webmail.your-domain-name.co.uk (or .com, .net, etc)

Then enter your full email address in the Mailbox field and your email password in the Password field.

Do you provide Spam Filtering?

Yes - Spam filtering automatically deletes unsolicited, commercial emails, so you don't have to waste your time sifting through it. You control the sensitivity of the filtering used and also decide what to do with the Spam, when it arrives in your mail box. Spam filtering helps make email safe for children and is also very useful for businesses. You should order our Advanced Email service if you require Spam Filtering.

Advanced Email is an optional extra service, and is charged per mail box.

Do you provide Anti-Virus Protection?

Yes - Viruses are intercepted following scanning of all inbound and outbound email. You should order our Advanced Email service if you require Virus protection.

Advanced Email is an optional extra service, and is charged per mail box.

Do you support Bulk Email or provide List Servers?

Yes and No - If your goal is to send a specific message to a group of subscribers on occasions, and 'not' to have a conversational list or send Spam messages, you can accomplish this with a Microsoft Access or MySQL database. However, we do not support bulk email or provide list server capability because of potential traffic and congestion problems that can be created on shared mail servers.

With regards to web site scripts - we limit the number of emails you can send to 10 emails in 30 seconds, and also to 50 emails in 10 minutes. This sort of practice is now common amongst Internet Service Providers; in an attempt to reduce the amount of Spam people receive.

Do you provide Email Components to Email Form Results?

Yes - Our Windows servers support the JMail, CDONTS and CDOSYS email components; all of which can be used dynamically from Forms that call Active Server Pages.

Please note that Sendmail scripts do not work on Windows servers. A Sendmail script can only be used on Linux servers.

The SMTP setting for any Form to Email scripts will look like this: smtp.your-domain.co.uk

and an example using Jmail:

'Out going SMTP mail server address objJMail.ServerAddress = "smtp.your-domain.co.uk:25"

The path to PERL is: /usr/bin/perl

The path to Sendmail is: /usr/sbin/sendmail

The path to BASH is: /bin/bash

Please Note: To process any Form results either the TO or FROM email address has to be from the domain firing the script.

Do you support Outgoing SMTP Authentication?

Yes and No - You should use your current Internet Service Provider's SMTP setting to send any Out-going email. This method saves you time and money, as you do not have to change your dial-up or broadband connection, just to send email.

However, if your using a Bristol Link dial-up account you should use our SMTP setting:

smtp.your-domain-name.co.uk (or .com, .net, etc)

If you need help to find your ISP's SMTP setting or to add it to your email account, just email Bristol Link and ask for help.